How long does it take to verify my account?

Thanks for signing up! Applications are usually reviewed and approved within 1-2 business days (Monday to Friday, excluding Japanese Public Holidays) but there are rare cases where documents may not be sufficient. When this occurs your application may take longer or even fail if you are unable to provide the documents required. 

But, even if your account is not approved you can still start using your Blackship account immediately. Once an application is submitted and you select a plan you will automatically be issued a Blackship mailbox number and address so you can start shopping right away. However, while you can use the address and have us receive packages, you will not be able to ship any packages from the Blackship warehouse until your application is approved.

Because of this we recommnd waiting to use your address until you receive our official "Your Blackship application has been approved!" email. From this time you can ship packages from our warehouse with no further submission requirements. 

If you have an urgent purchase (such as a timed, limited release) you can use the mailbox number immediately, but more steps may be required to ship the package from Blackship to you.

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